Privacy Information

About This Document

This page describes how Kookaflare Pty Ltd (referred to in this document as "Kookaflare", "we", or "us") handles information that may be collected through this website. It is intended to give visitors a clear and honest account of the information practices associated with this site.

This document covers information collected through website visits and through the contact form on the Reach Us page. It does not describe practices related to separate systems or services that may be operated under different terms.

Information Collected Through the Website

Contact form submissions

When you use the enquiry form on this site, the information you provide — including your name, email address, selected request type, and message — is sent to the Kookaflare support team via your email client. The site itself does not store or process form submissions on a server. Submission data is handled by your email application and delivered to our support address.

Standard site usage information

Like most websites, this site may generate standard server log entries when you visit pages. These entries can include your IP address, browser type, pages visited, and the time of access. This information is used for operational purposes such as diagnosing technical issues and monitoring site availability. It is not used to identify individual visitors beyond what is technically necessary.

Cookies and local storage

This website does not intentionally set cookies or use local storage for tracking or analytics purposes. If your browser or a browser extension automatically stores information locally, that is a function of your own software and is not controlled by this site.

How We Use Information

Information submitted through the enquiry form is used to respond to your message and to manage the enquiry process. We do not use contact form submissions for promotional purposes without your consent.

Server log information is used solely for maintaining the operation and security of this website. We do not sell, rent, or share personal information with third parties for commercial purposes.

Retention

We are not able to specify a precise retention period for all information collected through this website, as some of that information is stored in email systems managed by third-party providers. Email correspondence, including enquiry submissions, is typically retained for a reasonable period for the purpose of managing ongoing communications. If you wish to request deletion of correspondence, please contact us using the details below.

Your Rights

Depending on your location and applicable law, you may have certain rights relating to personal information held about you. These may include rights to access, correct, or request deletion of that information. Because this site operates under Australian jurisdiction and does not collect extensive personal data, the practical scope of these rights in relation to this site is limited.

If you have a question about your personal information or would like to make a request, please write to us at the contact address below.

External Links

This website does not contain links to external third-party websites. All linked pages belong to the kookaflare.com domain. This privacy document therefore does not need to address third-party privacy practices.

Changes to This Document

We may update this privacy information from time to time to reflect changes in our practices or in applicable requirements. Updated versions will be published on this page. Where changes are material, we will note the review date at the top of this document.

Contact

For questions about privacy or information handling, please contact:

Kookaflare Pty Ltd
Suite 210, 45 Clarence Street
Sydney NSW 2000, Australia
Email: [email protected]
Phone: +61 2 8765 4321